Help


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Help Topics

Profile Details
How do I change my accounts username / password / email address?
How do I cancel or suspend my membership?
Photos
How do add a digital photo to my profile?
New Photo Gallery
How do I add a photo if I only have a print photo?
What content is allowed in the photos I post to my profile?
How do I use a Private Gallery?
How do I remove someone’s access to my Private Gallery?
Profile Verification
Why should I verify my profile?
Why do I need to have a photo in my gallery for Profile Verification?
Will my verification photo be seen by other members?
Does Profile Verification increase my daily Winks quota?
Age Verification
Will my Date of Birth be displayed on my profile?
What are the accepted forms of identification for age verification?
Why do I need to have a photo in my gallery for Age Verification?
Will my identification photo be seen by other members?
Payments
How do I change the credit card I am being Auto-Renewed with?
What are the costs associated with the site?
I don't want to use my a credit card online. Can I upgrade another way?
How do I stop my account being auto-renewed when im finished with it?
What is PostagePaid?
Messages and Winks
How many messages can a member send?
How do message / wink alerts work?
What are winks and how do I use them?
How did someone put some text in the wink I received?
What are Saved Responses?
Contact and Communication Information & Tips
Can Trial Members reply to my messages / chat requests?
What do the icons next to my messages mean?
Can Trial Members reply to the messages / winks I send?
Chat Room
How can I ignore someone in the chat room?
What are the chat room system requirements?
Why does the chat room not work for me?
Searching
Creating a new saved search after editing your search.
Alerts & Preferences
Why can't I hear any sounds playing for the Instant Message Alert?
Other
Why does it say my search results are n minutes old?
Member Story Guidelines
What are the dates for each star sign?